Difference:
IssueTrackingForm
(1 vs. 2)
Revision 2
18 Mar 2008 - Main.TWikiAdminGroup
Added:
>
>
META TOPICPARENT
name="IssueTracking"
Name:
Type:
Size:
Values:
Tooltip message:
PROBLEM_DETAILS
textarea
75x15
Details of the problem
NEXT_STEPS
textarea
75x15
What to do next
LOGS
textarea
75x30
Space to past log files
DATE_LOGGED
text
20
When was the issue logged
LOGGED_BY
text
25
By whom was the issue logged
USERS_AFFECTED
text
20
USER(S) AFFECTED
SHORT_DESCRIPTION
text
75
Focus on the impact not on the cause
SECONDLINE
text
75
Secondline Support who looked into the issue
ACTION_OWNER
text
20
ACTION OWNER
START
text
20
When did the issue started?
DURATION
text
20
For how long?
REOC
text
10
REOC
NEXT_UPDATE
text
10
Next UPDATE
STATUS
radio
10
New, Open, Long Term Dev, Long Term Dev, Pending Dev, Pending Rel, New Func, Watch, Closed, Archive
STATUS
REGION
radio
4
,LDN,NYK,TKY
REGION
REGION_AFFECTED
radio
5
,LDN,NYK,TKY,GBL
REGION AFFECTED
SEVERITY
radio
6
,1,2,3,4,5
SEVERITY
FIX_PRIORITY
radio
6
TBD,H,M,L
FIX PRIORITY
RELEASE_RELATED
radio
2
No,Yes
Was this issue release related?
TopicClassification
?
label
1
NUM
label
4
Number of the issue for reference
SERVICE
checkbox
4
, Desktop, Database, Core,
MiddleWare
?
, OS, Test
SERVICE
Revision 1
18 Mar 2008 - Main."TWikiAdminGroup"
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